🧾 Refund Policy – MTF Events

At MTF Events, we value the time and commitment of all participants including Exhibitors, Hosted Buyers, Partners, and Delegates. While we strive to provide the best event experience, we understand that unforeseen circumstances may arise. This Refund Policy outlines the conditions under which refunds may be granted.

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1. Eligibility for Refunds

Refunds are provided under the following conditions:

• Full Refund

  • If a cancellation request is made within 7 days of payment and at least 15 days prior to the event, the participant will receive a 100% refund.

• Partial Refund

  • If the cancellation request is made less than 15 days before the event but more than 7 days prior to the event, a 50% refund may be issued based on review and approval.

• No Refund

  • No refund will be provided if the cancellation request is made within 7 days of the event date.

  • No-shows or failure to attend the event for any reason will not be eligible for a refund.

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2. Refund Request Procedure

To request a refund, participants must:

• Send an email to mtf@mtf.events with the subject line:
  “Refund Request – MTF EVENTS”

• Include:

  • Full name and contact details

  • Payment reference or transaction ID

  • Reason for cancellation

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3. Processing of Refunds

• Approved refunds will be processed to the original mode of payment.

• Refunds will be credited within 7–10 business days from the date of approval.

• Any transaction charges or gateway fees may be deducted from the refund amount.

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4. Special Circumstances

• In the event of event postponement or cancellation by the organizers, all registered participants will be offered the option to:

  • Transfer participation to the rescheduled event, or

  • Receive a full refund.

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5. Contact

For all refund-related queries, please contact:
📧 mtf@mtf.events
📞 +918591900158