🧾 Refund Policy – MTF Events
Effective Date: 15-05-2025
At MTF Events, we value the time and commitment of all participants including Exhibitors, Hosted Buyers, Partners, and Delegates. While we strive to provide the best event experience, we understand that unforeseen circumstances may arise. This Refund Policy outlines the conditions under which refunds may be granted.
1. Refund & Cancellation Policy
We understand that plans may change. Refunds and cancellations will be governed by the terms applicable to the respective event.
📌 Event-Specific Refund Policy
Each MTF Events property or event may have its own Refund & Cancellation Policy, which will be communicated along with the respective event’s registration, booking or participation terms.
Where an event-specific Refund & Cancellation Policy is provided, such policy will supersede the General Refund & Cancellation Policy stated below.
In the absence of an event-specific policy, the following general terms shall apply.
✅ General Refund Eligibility
Full Refund: If cancellation is requested within 7 days of payment and at least 15 days before the event, a 100% refund will be issued.
Partial Refund: If cancellation is requested less than 15 days before the event, a 50% refund may be granted, subject to review and approval by MTF Events.
No Refund: No refund will be issued for cancellation requests made within 7 days of the event start date.
📧 Refund Process
All refund requests must be emailed to mtf@mtf.events with the subject “Refund Request – MTF Events”. Please mention the relevant event, registration/booking details and payment information.
Eligible refunds, once approved, will normally be processed within 7–10 business days through the original payment method.
Any applicable payment gateway, banking or transaction charges may be deducted from the refundable amount.
Refunds will be processed only in accordance with the Refund & Cancellation Policy applicable to the respective event.
Important
MTF Events reserves the right to specify different cancellation timelines, refund eligibility and other conditions for individual events, registrations, participation categories or bookings. The terms published or communicated for the specific event at the time of registration or booking shall take precedence over this General Refund & Cancellation Policy.
2. Special Circumstances
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In the event of event postponement or cancellation by the organizers, all registered participants will be offered the option to:
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Transfer participation to the rescheduled event, or
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Receive a full refund.
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3. Contact
For all refund-related queries, please contact:
📧 mtf@mtf.events
📞 +918591900158